Frequently Asked Questions
Everything you need to know about Scruffs Workwear and your order.
How long does shipping take for my order?
Standard delivery typically takes 3-5 business days. Express shipping options are available at checkout for next-day delivery on orders placed before 2 PM.
What is your return policy for workwear?
We offer a 30-day return policy on all items, provided they are in their original condition with tags attached. Please note that safety footwear must be returned in its original box.
How do I find the right size for Scruffs trousers?
We provide a comprehensive size guide on each product page. Our work trousers are available in short, regular, and tall leg lengths to ensure a comfortable fit for every trade.
Are Scruffs safety boots certified for site work?
Yes, all Scruffs safety footwear is tested to meet EN ISO 20345 standards, providing the necessary protection levels such as S1P or S3 for construction environments.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer discounts for bulk trade orders?
Yes, we provide special pricing for large volume or trade accounts. Please contact our customer service team directly for a personalized quote.